The phone line is open Monday through Friday, from 9 a.m. Call this number also for help with ALL other questions or concerns about COVID-19 Funeral Assistance. After you read this information and gather the necessary documents, call 1-84 (TTY 1-80) to apply for this assistance. You may visit COVID-19 Funeral Assistance for information about the program. We are only accepting applications by phone. FEMA is now accepting applications for funeral expenses paid after Janufor deaths caused by COVID-19.